Return/Exchange Policy

Refunds/Cancellation:

For Refund you have to bear both side shipping cost.

• If the product is damaged. The customer must send a picture of the damage within 7 days of receiving the order. 
• If there is a misprint or the design is wrong according to the website image.
• Refund shall be made available in 4-7 working days from the day we receive return.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {betheladesar@gmail.com} and send your item to given address.

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns:

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

NOTE :

PLEASE MAKE 360 DEGREE PRODUCT OPENING VIDEO FOR ANY RETURN/EXCHANGE.

Need help?

Contact us at {betheladesar@gmail.com} for questions related to refunds and returns.